Phone
1300 738 388
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About Us
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Products and Services
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FAQs
About Us
About The Whiddon Group
AT A GLANCE
- High quality physical care
- Excellent residential care
- Dedicated hospitality team
- High quality care in your own home
- Fully accredited
We provide choices and opportunities of life enrichment for clients through innovative care services.
The Whiddon Group is a not for profit charitable organisation and have been providing aged care services to NSW clients for over 60 years. The Whiddon Group is founded on its core principles of growth, integrity, excellence, dignity and autonomy. Its 26 specialist residential care and independent living facilities provide comfort and security to around 1700 residential clients throughout NSW.
Services:
- Case management
- Personal care assistance
- Housekeeping tasks
- Home maintenance
- Home modifications
- Nursing care
- Specialist help
- Home delivered meals
- Activity groups
- Companion service
Staff act with self-control, listening to their inner voice and reflecting on their personal values. Empowered by this self-reflection staff maintain a high standard of personal and professional behaviour at all times, regardless of whether they are working alone or as a member of a team.
Our home independence program is designed to allow clients to live competently within their own homes by providing them with professional support and guidance. The program provides a variety of services ranging from domestic care to personal care and gives clients skills to maintain their independence.
Products and Services
Hours of Operation
Flexible Hours, Open Monday - Friday
Services
Bathing, Companion Services, Domestic Help, Hospital Appointment Transport, Meal Preparation, Medical Appointment Transport, Medication Reminders, Personal Care, Post Hospital Care, Private Nurses, Recreation, Rehabilitation, Respite Care, Shopping, Social Outings, Transportation
Offering
Disabilities, Gardening
Features
24hr Turnaround, Accredited, Australian Owned, By Appointment, Certified, Consultations, Licensed, On-Site Services, Registered
Catering To
City, Country, Home
FAQs
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How do I know if I am eligible for residential care?
To be eligible for residential care, you first need to be assessed by the Aged Care Assessment Team (ACAT) in your local area.
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Who can refer you to ACAT?
Anyone can refer you to the ACAT providing you have consented to the referral. Family members, carers, your doctor, and community workers can all refer. You can also refer yourself.
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How do I contact ACAT?
The Aged Care Assessment Teams are located regionally across Australia.
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Does it cost anything to place my name on the waiting list?
No.
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How are applicants assessed for future vacancies?
We assess a person's need for residential care based on your needs and priorities at the time of admission. For this reason we will contact you regularly to see how you are managing at home and to obtain information about your current care needs and circumstances. This is also our way of keeping an up to date waiting list, so that we are offering our vacancies to the most appropriate person.
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Am I able to visit the facilities prior to my admission?
Yes, in fact once we have received your application, we actively encourage you to contact the individual facilities to meet with the manager and discuss your care needs. Many of our facilities hold tours that run on a weekly basis. Another option is to book respite so that you get to experience life in an aged care facility first-hand.
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How long do I have to wait for a vacancy?
Unfortunately it is difficult to determine how long you may need to wait for a vacancy. Through our process of maintaining regular contact with you, we can assure you that we will endeavour to meet your accommodation needs as soon as possible. We are also able to offer vacancies within all our facilities with the option of transferring to your preferred facility at a later date.